rana
member
Joined: 11/28/07
Posts: 1,035
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JaneNY posted:sweetcell posted:horriblekitty posted:Please tell me I'm no the only one with remarkable bad luck. I've been trying since 5pm to get a ticket to either NYC date and I just have shit luck I guess. Is anyone else having this issue with ticketmaster? I called them twice, once they said there was a problem with the part of the website that lets you buy the ticket. I called them back and they said that tickets were no longer available, but then they said they weren't sure if they were unavailable. Their website shows the tickets as still available.
I keep getting the following error message:
Sorry, no exact matches were found, but other tickets may still be available.
Try the following:
Search again
* Select "Best Available" or "Any Price"
* Change the quantity of tickets requested
* Double check your promotional code or password, if you used one
* At the time of your search, another customer may have been viewing the tickets you want and then decided not to buy them
Keep checking back
if you get the above message, the show is sold out. you wrote "Their website shows the tickets as still available" - that is incorrect. TM never shows when a show is sold out, you always have the option of requesting tickets. if there are no tickets, you get the above message (even if the show isn't sold out, you might get the above message if you try picking a category of tickets - say VIP or floor - that are sold out. since T5 is a general admission venue with only one kind of ticket, above message = sold out).
Well not quite. If you keep getting that for ages, maybe, but when they first go on sale and this shows up 5 minutes in, you should keep trying, because tickets will get re-released to the pool when peoples' credit cards don't get approved, or they take too long to finish their order. I got that message quite a few times and kept going back and trying again and finally got tickets probably 10 minutes in.
I agree. For the 8/25 show I kept getting that message that there were no exact matches. I tried a few more times, had to change the number of tickets to 1 and finally got one. Depending on who the show is for and if its a presale, I've known people who have tried for a while and finally get tickets.
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