Synthetic
member
I
Joined: 11/28/07
Location: Naboo%2C NC
Posts: 311
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First of all to everyone that was unable to get tickets I feel your pain. This has happened to me many times over the years for a NIN show and it always felt like the reason was some fascist bullshit.
Thankfully I got mine but not without problems. Like everyone else the site completely crashed on me at 3:58pm eastern time. Yea, that's right I noticed the time like it was an assassination attempt. Thankfully, I made the smart decision to open as many tabs as possible to the nin.musictoday.com ticket portal both from the nin site and from twitter posts. What actually worked for me was the ones I opened from the twitter posts in regards to the NY tickets. The tabs kept automatically refreshing and when the first one showed the page to choose tickets I picked Saturday and proceeded to check out.
Personally, I think they should have made the Chicago sale later by one hour so they wouldn't have been as much congestion on the servers from the NY pre-sale. That was ultimately what I think caused everyone to have problems since the initial ticket portal is the same for all the shows. But hey hindsight is 20/20 right.
To anyone trying for LA tickets try this method along with the links from nin.com. 1) Go to the NIN Hotline's twitter page and right-click on their link about the nin.musictoday portal. Open this link in a new window. 2) Open as many of these as your internet browser will allow. 3) DO NOT HIT REFRESH WHATSOEVER!!! The tabs should keep refreshing automatically. 4) Kill time till it gets to 10 minutes before the pre-sale and bounce from tab to tab. 5) Once the show page shows up just do what you normally do.
**NOTE!!** To anyone not familiar the captchas are CASE SENSITIVE. Once you have the tickets you want you have 10-15 minutes (can't remember since I didn't pay attention till the last step) to finalize all the info for the purchase so no need to rush and make a mistake.
If you're going for the general sale on the 31st then make sure you're logged in with an account to TicketMaster at least 3 hours before the start time. I know that sounds extreme but in my experience at 3 hours you should have no problems with traffic congestion on the site. At 2 hours you'll encounter some so don't try it unless you have a very fast DSL connection, or better, and your computer's location in your residence is located as close as possible to the main control box for your neighborhood. If you want, or are forced by other obligations, to wait till 1 hour or less than my suggestion would make sure your connection is a minimum of a T1, have at least dual-core processor, and over 1.5gigs of RAM for your computer.....or use a supercomputer. Seriously, I know this all sounds extreme but I've had to go through TM's website so many goddamn times I could write a book on how to easily get tickets through it.
Other than that I really feel for everyone that wasn't successful and to the people who are going to keep trying best of luck.
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