ChaseNine
member
Hi-Def Ultra Realism
Joined: 08/16/08
Location: Utah
Posts: 2,465
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Here's my opinion.
I would choose an iPhone first and foremost, IF I could afford it. Big if. I don't have money to pay the extra 50 or whatever it is per month just to 'engage' the iPhone for use, let alone you need a data plan, etc. which with AT&T (well all of them nowdays) are expensive. If you want to connect and you don't have a computer or time at home often, I say iPhone is the way to go.
Now, on with the others. AT&T and TMobile are both decent, but I don't like the customer service of either. Verizon is in the running as well - but I seem to like their customer service better.
AT&T: I had these guys' service back when it was Cingular, and I loved everything about them; good service, good enough reception/call service, and decent price plans. When they switched to AT&T I had already moved to TMobile, but I noticed their prices went up.
TMobile - I had TMO for 3 years, two of which I was a loyal, on-time paying customer. At the end of my contract, I went into a store in California where I had been living and bought a new phone (the Samsung behold) and apparently I signed up for a service plan with it. I would have been fine with this, however the store associates did not tell me anything about a contract. In fact, they told me that I was NOT signing into a contract and that I could leave my plan at any time free of charge (no cancellation fee). Well, a few months down the road (last summer) I lost my phone and did not have insurance on it, so instead of buying a new one decided to leave TMo instead of spending hundreds trying to stay with them (cheaper to make a new agreement with another company you see). Well, I found out somewhere in there that I HAD in fact signed up for a 2 year contract and there was no way out of it. Like I said I would not have had a problem had this been explained to me, or made clear in any way. Upon talking to customer service over the phone SEVERAL times, and being misled and misdirected for 2 days of phone calls, I finally decided to pay the cancellation fee even though I wanted it taken off (which Tmo was NOT going to waive for me) and left for a new company. Up until this point, I had never had problems with customer service or the company. However, I did not have problems until this either. Tmo left a bad taste in my mouth, and although I still believe they have the best prices of all the major cell companies, they are my new least 'customer-service' favorite.
Verizon: I have only had verizon about 6 months now, but they have seemed to be very generous and quite decent. I have a discount through them for being an affiliate of the company I work for, but as far as service and customer service, everything seems to be going pretty well. I have found more service areas with Verizon than I did with either AT&T or Tmobile, and I have had more clear and less dropped calls with Verizon than with any other. I have only found 2 major dead zone spots in all the area I live in, and they are minor. This is a huge plus. I do not pay for a data plan, which as I said earlier they are pretty expensive with any carrier right now, but seem to be even more so with AT&T and Verizon. If you are the kind of person who NEEDS internet on your phone, or who plain has to have email/games/weather, etc. then it's going to be a bit more I'm telling you. I have the LG Chocolate 3 [flipphone] which is a decent phone, nothing incredible (I really like the Samsung Behold I had with TMobile, like a lot) but my LG3 gets the job done... the discount from my work through Verizon is a huge plus for me.
Sprint: I have known 2 people who have Sprint. The one person was an older guy I worked with, who did not hardly know how to use his phone, let alone figure out games/apps/internet, etc. and so when he told me that Sprints customer service was good to him, I know he only means his calls and service areas. Anything beyond that he told me he liked Sprint, but like I said he's much older and I don't think his opinion would be the best for full analysis. The other person who had them, told me they were screwed by Sprint and that the customer service was terrible. They moved on to Tmobile. So honestly, I don't know much about Sprint, but I do know that when I was going to get Cingular when I was younger I tried talking to a Sprint guy in our mall, and later found out that the phone and price plan he was trying to sell me was in fact much cheaper with other companies. And this guy was pushy too. So... I guess I don't like Sprint much.
Finally, there is a company around here called Cricket that has the VERY BEST deals on their cell phone plans and carriers (you can start in month-to-month contracts and still get their best prices on new phones, etc. unlike the major companies where you start at 2yr contracts for an anywhere affordable price on a new phone) and you basically get EVERYTHING - text, pix, data msging, calls, nights, days, whatever - all calls, all data, all unlimited - for somewhere around $40/month. And that was maybe even an old price. I do not go with these guys, however, because they're service areas are very very limited and I have family in areas beyond the city limits.
As far as cell phones: here is my quick overview.
When the RAZR was new, I wanted one badly. After a few months, I got one and I didn't mind it - it was a cool new phone. But after moving from a Motorola phone to an LG phone and a Samsung phone, I drastically changed opinions.
Motorola is by far my least favorite of all the phones. It had extremely faulty menus, and terribly slow reaction times (think texting, clicking to new menus, closing apps on the phone, etc.) and overall I really would never want one again.
LG is a really good phone and I love lots of things about it. The interface is easy to navigate (once learned) and everything seems pretty well made as far as the software goes. Its not my most favorite, but I like my LG chocolate quite a lot, and I had an old (really old) LG phone with Cingular back in the day that was more than quality.
Samsung: is by far my favorite cell phone. They are the easiest for me to use, the easiest for me to understand, and seems to react the fastest and have the most features. Well the most for the 'average' cell phones (it's not an iPhone). I really enjoy the texting interface of Samsung phones, and getting online on my Behold was damn near easier and faster to use than my computer. For quality, I choose Samsung.
I honestly don't see what everyone loves in the Google phones; I have played with one quite a bit and used it for calls, and I just plain don't like them. They're too fat, they seem slow... I don't like the Google phones.
Blackberry REALLY makes a good cell phone. I think this is well known already, and to be honest a Blackberry is quite an investment but they seem to be worth it. Every single one I have seen or used is quite efficient. My sister has had 2 of them and both have been incredible phones. Personally, I don't like the interface as much (I don't want a computer phone - I want a phone) but if I owned one I would probably just get used to it and end up loving it so I won't badmouth it. They can do quite a lot and for a 3G or computer-interfaced cell phone, Blackberry is top of the line.
HTC and Palm are the two new ones I have not used or seen at all. Can't give an honest opinion on those.
I have a distant family member who bought the Droid and loves everything about it. I haven't seen or played with it, but he usually finds problems with cell phones and he doesn't seem to have any gruff with the Droid.
And.... thats' my two cents. I am cheap and try to shoot for the least amount of money spent as possible when it comes to my cell phones and cell phone carrier. However, I do enjoy having the data plans, the nicer cell phones that they have these days. Like I said, when I had my Samsung Behold with Tmo, I had a basic internet plan and even with that I was able to access damn near any website I wanted, and I could get songs/games/apps all for free using freeware over the internet. I was able to check my email and even myspace (at the cost of a slow streaming rate) but the phone was more than amazing and if I had the money I would love to invest in a phone like that, or even better, an iPhone.
Last thing. QWERTY keyboards vs T9 texting. I really like T9 texting more. I think only because I'm used to it - I've used it for too long to be able to just stop and change my style to qwerty. I have had a qwerty keyboard or two, and while they are useful (you can type ANYthing and you don't need to hope T9 knows its there) I still am used to T9. My only problem with qwerty, really, is that some keypads have too small of buttons. Or, like my Behold had, touchscreen buttons (which by the way were RIDICULOUSLY too small - I HATED that qwerty board). But qwerty is better for speed and efficiency.
K thats it.
Hope that helps.
Edited 1 time(s). Last edit at 01/25/2010 11:44AM by ChaseNine.
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