Hello, first post here. Hope everyone will be OK to me as my motives and observations are quite different than usual. Though I do like NIN,I can't say that I'm an avid listener, the reason I started following Mr. Reznor on Twitter was my being interested in this, for me unusual, approach to fans.
Mainly because I run a website about a REALLY famous musician whose PR people and record company are doing NOTHING to communicate with people interestested.
So, if questions are to be responded, mine is the following: how to convince a person (or have them convinced, as they'd probably rather die than communicate with a "fan" and think all "fans" are probably either drooling girls or brain-dead freaks) who TRIED and FAILED in new media that this is "it"?
Some background. This person is well-known and member of a band that's ridiculously famous, in constant spotlight; but they do their own thing, very lo-fi on the side. At the point I got interested in their work, there was this transition between web 1.0 and web 2.0 going on; and there were a bunch of AWFULLY executed fansites and an official site with a really odd history to itself (the webmaster got to be the webmaster by having hijacked the domain name, posted unreleased material and blackmailed the record company, more or less) was down.
The official site eventually came up again, with a fairly good design, content mostly copied and pasted from the previous amateur-attentionwhore-run-one and the news were updated with a fairly good frequency from February to August 2004, after which the site got updated once in 2005 and once in 2007, which is insane knowing how many things this person, whose name and gender I'm not revealing, is contributing to music.
In the meantime, I had started my own website, which is still going strong after almost five years and is updated all the time. Another site, which initially attracted more people, was up at the same time as mine, but they lost interest in their project come 2007.
With all this going on, I ended up being the only person providing the actual news on this musician to people. At that point, I didn't think about it much, as the band in question decided to make a break and the musician was nowhere to be seen, though information on their collaborations were arriving almost constantly. Though this artist has a Myspace (yuck) too, that one wasn't updated either, there was a point they completely disallowed comments, including comments on photos (which were, hmmm...3 or 4?).
Last year, however, through a really, really incredible story, it was revealed that the artist would publish a new solo album after a longish break. Ironically, at that point, their registered domain name expired (which happened in 2009 as well..come on!) and, though it was renewed, the actual website was wiped off.
Now, this was crappy. On the old website, there was some old material unavailable elsewhere and new people interested in this person's work kept on coming to me and asking for that material. As it's freeware and probably the first freeware of the free album kind, I put it up on my site, alongside a disclaimer that I'd remove it once the official site is back.
posted:If you don't know anything about new media or how people communicate these days, none of this will work. The role of an independent musician these days requires a mastery of first hand use of these tools. If you don't get it - find someone who does to do this for you.
Heh. I wish some people realised this.
The official site never came back, but totally unexpectedly, the person started a blog. They were having so much trouble handling it that I thought it was funny and sad at the same time, they were using some really, really anachrone words for blogging-related terms, their posts were enormously long, constantly getting deleted, rewritten up to 4-5 times, posted in an odd order and, there was no other content. The best thing: the link to get this person's new album was INVALID. The valid link existed...on my website! The record company would send the actual news...to me! I actually refered about 10 000 people to get the album, via various retail stores, as the official merchandising site would kick them off, and the staff of the record company's prefered merchandiser wasn't responding to mails. Actually, to this day, some people have not received the album, though they paid for it, and their orders for the back catalog items are on hold.
Oh, and comments on the blog were disabled, too. Instead of that, I would make a post about the person's blog post on my website, with a short excerpt and a link, and people would comment there, on my site, asking me a bunch of questions that I was not able to provide answers to, nor I had ways of forwarding those questions.
As of now, the person hasn't made a single blog post in almost six months and, as I have previously stated, their domain expired and was down for ten days before I emailed the record company and asked them if they're going to renew it, eventually. Myspace page isn't used for anything either and nobody's logged onto it ever since the day of the particular album's release.
On the other side, the community I have created is going really strong, which I love. At the same time, the responsibilities are horrible, as I get the blame if event-related news (and these events occur on the very opposite side of the world, in a time zone that isn't
At the same time, everything I'd done for the community was alongside the lines from the original post in this thread: interaction, constant updates, addressing people and helping them out, attempting to broadcast from a live gig, offering as much video as possible and trying (very hard, as I have no clues and no one to supervise what I do) not to ever go against this person's possible interests, privacy and such.
What to do in a situation like this?
My mother says that it's not a good idea to "throw pearls before a swine", but I don't think this particular person is a "swine", just enormously confused and, for whatever their reason is, not motivated and not understanding their own fanbase. Either that, or they think this is yet another blackmail and that this is all done for the sake of inflating my ego or willingness to be paid (which I would never want).
That was it, I apologise for my little rant.