pomophobe
member
A Realized Actualization
Joined: 11/27/07
Location: Toronto
Posts: 127
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I attempted to login for the Hamilton Presale, I wanted to double check the login before the presale started, it wouldn't work, and then I contacted the support email address listed on the presale ticket purchase page... I wasn't attempted to buy tickets... I selected "My Account" and attempted to login, and it failed each time. I cleared the cache, quit and restarted Safari 3.1 and made a second attempt to login, and again wouldn't work. Lather, rinse and repeat, but this time when the presale was up. RIGHT ON TIME!!! And the site didn't allow me to login. I even tried having a friend try it on their system. Again, wouldn't work.
I got one email reply for the support staff, but nothing after that. I even tried making a new account to login, and that wouldn't work. I spoke to a few friends that were trying to buy tickets and the same problem occurred on their end.
So, now out of the five people in total I have spoken with, only two were able to login. My account wouldn't login all day though. I've been a remix.nin.com user since it's launch, and nin.com member since it went live as well. So, it's not like I signed up today and am whining about this, but I was really looking forward to getting some tickets.
And, I don't mean to be a dink about this... But, can you guys fix the bugs so more long time fans can't be disappointed by this process?
Edited 1 time(s). Last edit at 09/22/2008 10:06PM by pomophobe.
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