Pep posted:I need help, and I can't find it anywhere.
The age limit for the Bowery Ballroom show was 16+ (under 16 to be accompanied by a parent). I triple checked and had it verified on ETS.
AFTER I bought two tickets (I know I'm very lucky to have them too)... the age limit on nin.com changed to say 18+. When nin was added to the Bowery website it said 18+ too.
No one will respond to any of my questioning emails, and the show is coming nearer and nearer. Tickets are non-refundable and in someone's name that is 17 and a half...
Can anyone help me? I don't want to pay for a trip to NYC to get turned down at the doors.
Even an additional email address or phone number would help...
(The Bowery Ballroom only has a voice recording.)
Pep, you said no one will respond, but have you tried anything beyond calling the venue? Has the person whose name is on the tickets e-mailed
nintix@musictoday.com? Are you the person in question who is too young to attend?
From the ticket purchase confirmation e-mail:
IF YOU HAVE CUSTOMER SERVICE QUESTIONS PLEASE REPLY TO THIS EMAIL OR SEND AN EMAIL TO
NINTIX@MUSICTODAY.COM AND INCLUDE YOUR ORDER #, YOUR EMAIL ADDRESS, YOUR NAME, AND THE NAME AND DATE OF THE EVENT.
and
Tickets will be held for you at the special entrance the day of the event. You must bring your confirmation e-mail receipt, picture ID, and credit card used to purchase the tickets online. **THE CUSTOMER WHOSE NAME APPEARS ON THE TICKETS MUST ATTEND THE EVENT AND PRESENT A VALID PHOTO ID TO PICK UP THEIR TICKETS AND FOR ENTRY. NO NAME CHANGES ARE ALLOWED AT ANY TIME FOR THIS EVENT**
The confirmation e-mail also mentions that the show is 18 and over only, so best of luck with all of this. What a shame it would be to see those tickets go to waste.