TR thoughts on ticket re-sellers / scalping
 
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03/22/09 11:33 AM

Hurray for scalpers.
They make a problem of a problem, so we can see that we're not better than them. if you're infested with leeches, you just have the kind of blood they like. Capitalist.

What's the problem about? Being able to see Trent nearer? We're talking about privileges then? Yeah, now you have your first place to see nin propaganda in higher def ultra realism, for 100$.

Is this a problem about REAL fans being ripped off? What defines a REAL fan? Being able to pay 40$ but not 100$? Should nin fans be limitated to a certain middle class?

What other possibilities to not be dependant of ticket pre-sale monopoly?

Hmmmmm.....
Join as much friends as you have to sell alcohol and merchandising at a free concert at some park or plaza. Benefits go to spendings and workers/artists. There will be so much crowd that it will be difficult for the police to evict the place without creating riots, and being announced by the media as "Trent's free concerts for all fans" people will smile with complicity when talking about it's ilegality. Is it free? Then, you can choose to go to see nin or not, not depending on the money. And people passing by will buy alcohol as well whether they now if it's a nin concert or not.

Unrealistic maybe? smiling smiley

 

03/22/09 1:19 PM

i dont know if anyone else has noticed, but if you check all the "competing ticket brokers" online selling tix, youll find the same tickets/seats being sold at each site with the same comments and the same prices, at least 5 times face value; even lawn sections, which are beyond nosebleed and go for about 8$ (at least at the ford amphitheatre in tampa)are being sold for 50$ and up at these sites. I am pretty sure others have noticed, but am shocked at the notion that nobody can do anything about this.

i think that the ultimate solution - for nin and other artists and their fans - would be for the artist to sell tickets directly to the fan through their official site, as with the 10% presale nin already does but the whole venue instead. it is probably impossible with the hold larger venues have got in the business; probably the most we could hope for is a larger percent stake in artist-to-fan presales.

regardless, i and im sure the whole nin nation commends you trent, for everything youve done for us.

 

03/23/09 2:23 AM

sonus posted:
PRESALE! HERE I COME!!!!! *swan dive*

Not only was there no water in the pool but everything fell apart that night. wow


X __ X

 

03/23/09 12:34 PM

$115 for two tickets in chicago isn't too bad.

 

03/23/09 1:40 PM

Just like you imagined posted:
$115 for two tickets in chicago isn't too bad.


$223 for 2 tixs, for DTE. 5 rows from stage.. 3 bands.. 2 awesome bands (JA and NIN).. cant go wrong.

 

03/24/09 12:28 PM

sonus posted:
sonus posted:
PRESALE! HERE I COME!!!!! *swan dive*

Not only was there no water in the pool but everything fell apart that night. wow


X __ X

I'm probably going to feel the same way come 4:00 today when no presale is to be found
for the Mass show... I'm suprised none of the other people who went to the Worcester show
are complaining about this.

 

03/24/09 11:52 PM

Translucent_Onslaught posted:
I'm probably going to feel the same way come 4:00 today when no presale is to be found for the Mass show... I'm suprised none of the other people who went to the Worcester show are complaining about this.

To comfort me my friend said, "Maybe you'll be moving into your new home and won't be able to make it anyway."

Right, sure I will. eye rolling smiley Job on a dunghill, my life story. A concert would have been a nice escape but I certainly hope you get it, Trans.

Really. smileys with beer



Edited 2 time(s). Last edit at 03/24/2009 11:53PM by sonus.

 

03/25/09 2:26 AM

thanks for the post trent, it was a good read.

 

03/25/09 10:06 PM

Thanks Trent for being more honest than many bands and particpants in the 'big con'. The loyalty of NIN fans is not surprising with that level of committment in return by the band.

The improvement of the relationship between the producer (in this case NIN) and the audience by cutting out the middleman is an area that I believe strongly and have attached a link to an article I wrote about it:
Reclaiming the Box Office by Tim Roberts for Article Australasian Leisure Management Nov 2007

Cheers

Tim Roberts
FULL HOUSE: Turning Data into Audiences

 

03/25/09 11:11 PM

The offensive play is underway! Now all I can say is, YAY, YAY, YAY!

Being silly. Blame it on March madness. not

 

03/25/09 10:36 PM

FULLHOUSE posted:
The improvement of the relationship between the producer (in this case NIN) and the audience by cutting out the middleman is an area that I believe strongly and have attached a link to an article I wrote about it:

I don't see any article, just a bunch of comments advertising a book.

EDIT! I clicked on the wrong link. D'oh. The article is excellent and everyone should read it. Everyone, meaning not just people here. I already forwarded it to a few people.

(BTW, I left in my original reply as a cautionary tale of clicking on the wrong link and replying haphazardly. Don't let this happen to YOU.)



Edited 2 time(s). Last edit at 03/26/2009 12:20AM by darksideshmarkside.

 

03/26/09 3:50 PM

Since this is the last NIN tour, I have decided to go all out. That being said, my friend and I were fortunate enought o score some premium seats for a few of the shows we are going to. However, I want FRONT ROW seats for at least one of the shows. I am looking for FRONT ROW reserved, not PIT, and no pit in front of the front row. The best seats we have is 3rd row for Detroit show.
I know there are few venues that do not have a pit, but those are the shows I am looking to for front row seats.
I know most of you hate scalpers, but I have no issued paying for front row. If anyone on here has them, knows anyone who has them, or knows where I can get them, let me know. I am willing to pay well above face value and willing to travel to just about any one of the dates. I am already atrending Detroit, Indianapolis, Chicago, Holmdel, and Camden.
I am looking for a pair of front rows but will take a single as well. I don't care if it is will call and I need to meet the person at the show.

 

03/26/09 4:06 PM

I have front row seats to Irvine show and I will gladly sell them to you for 2000 a piece.
I will give the proceeds to wherever Trent wants them to go (charity, etc)


the way I see it, just cause you are willing to pay for a scalper ticket, doesnt mean you are not participating and/or supporting the practice of cheating out everyone else in a FAIR chance to get the best seats - at the cost they were INTENDED to be.

Not everyone can be in front row. This will be my first time after at least about 10 NIN shows.

Will you go your whole life with a sense of entitlement just cause you have money, no matter what the cost to others that DONT have it?


just something to think about.



Edited 1 time(s). Last edit at 03/26/2009 04:07PM by Powhatan.

 

03/26/09 5:09 PM

Powhatan posted:
I have front row seats to Irvine show and I will gladly sell them to you for 2000 a piece.
I will give the proceeds to wherever Trent wants them to go (charity, etc)


the way I see it, just cause you are willing to pay for a scalper ticket, doesnt mean you are not participating and/or supporting the practice of cheating out everyone else in a FAIR chance to get the best seats - at the cost they were INTENDED to be.

Not everyone can be in front row. This will be my first time after at least about 10 NIN shows.

Will you go your whole life with a sense of entitlement just cause you have money, no matter what the cost to others that DONT have it?


just something to think about.
Screw you! I'm gonna sell him my front row KC ticket for $5000. I have no problem with taking advantage of dumb people with money. None.



Edited 1 time(s). Last edit at 03/26/2009 04:09PM by Thelema.

 

03/26/09 4:21 PM

Thelema posted:

Screw you!


That will cost you quite a bit more then the price of my front row seats...
If you make 5000 from your ticket, we can talk......

winking smiley



Edited 1 time(s). Last edit at 03/26/2009 04:21PM by Powhatan.

 

03/28/09 7:08 AM

Trent, I do understand what you are saying. My partner, who used to work in the industry, explained to me (after I bought some seriously sucky pre-sale seats; SecD/RowL/S37,38 at Verizon, Noblesville) that these scalpers, "brokers", retain contracts with the Venues for reservation of the best seats. This leaves all other pavillion seats for the pre-sales.... which explains why I'm ALWAYS out on the periphery of the pavillion.
Maybe, someday, artists could rise up and insist on the first 1000 front and center ticks to shows be reserved for the pre-sale fans. Until then, especially after this experience, I will be paying what I think it is worth off ebay. I know it is a bullshit machine but if I want a decent view of the stage (that section and row are ok but the seats suck!) then I'll have to indulge the "brokers".
I hope things change in the future, but I know they won't, this system is too embedded and with the CD going the way of the dinosaur I feel it will only get worse.

 

03/28/09 10:29 AM

Trent, I appreciate your concern for the industry and the fans.

This morning (Austin, TX) I was seventh in line to get tickets to the AWESOME show that's coming up...

I was waiting behind 6 homeless people who were also waiting in the 40 degree weather since 1 AM, getting periodic coffee and snack support from a managing scalper who was paying each of them to wait for an 8 ticket maximum-per-person sale. ...And exploiting their desperation as well. It's all about values, pitting people against each other. Not a great experience. This is wrong.

I GOT MY TICKETS....though I am hoping for some revenge upon this greedy person and his workers who aren't even attending the event.

I'm guessing that having his license plate number won't do anything.

 

03/28/09 10:39 AM

ostrowski posted:
Trent, I appreciate your concern for the industry and the fans.

This morning (Austin, TX) I was seventh in line to get tickets to the AWESOME show that's coming up...

I was waiting behind 6 homeless people who were also waiting in the 40 degree weather since 1 AM, getting periodic coffee and snack support from a managing scalper who was paying each of them to wait for an 8 ticket maximum-per-person sale. ...And exploiting their desperation as well. It's all about values, pitting people against each other. Not a great experience. This is wrong.

I GOT MY TICKETS....though I am hoping for some revenge upon this greedy person and his workers who aren't even attending the event.

I'm guessing that having his license plate number won't do anything.



I live is Austin and it was freakin COLD last night. I'm no fan of these BASTARD scalper FUCKS... but THIS is beyond the pail! Seriously... someone should really do something about these slimebag scalpers.

 

03/28/09 10:57 AM

skiphunt posted:
ostrowski posted:
Trent, I appreciate your concern for the industry and the fans.

This morning (Austin, TX) I was seventh in line to get tickets to the AWESOME show that's coming up...

I was waiting behind 6 homeless people who were also waiting in the 40 degree weather since 1 AM, getting periodic coffee and snack support from a managing scalper who was paying each of them to wait for an 8 ticket maximum-per-person sale. ...And exploiting their desperation as well. It's all about values, pitting people against each other. Not a great experience. This is wrong.

I GOT MY TICKETS....though I am hoping for some revenge upon this greedy person and his workers who aren't even attending the event.

I'm guessing that having his license plate number won't do anything.



I live is Austin and it was freakin COLD last night. I'm no fan of these BASTARD scalper FUCKS... but THIS is beyond the pail! Seriously... someone should really do something about these slimebag scalpers.

I'm in Ft. Worth. What the fuck is going on with Texas weather?
On another note, when NIN came to Dallas in '05, some guys were selling NIN shirts out in the parking lot. When someone would walk by they pulled a shirt out of their pants and started yelling. Too bad the shirt actually said "NIN" without the second "N" being backwards.
People will do anything to make a quick dollar. Sadly,it seems to be the norm.

 

03/29/09 6:35 PM

Wow...speaking of "scalping"...Livenation is doing a GREAT job of that. I got the presale tix from NIN for the show in West Palm. With all charges cost me $115. Fourth row from stage, center. The seats in this section (section 2) were "supposedly" sold out when the tix went on sale to the public. Now Livenation is offering a "VIP" package to this section, seats are all behind me, for $240 plus service fees A PIECE!!! They are, of course, throwing in a NIN/JA shirt, poster, and laminate as part of the "package". Big fuckin whoop. Trent...I luv ya buddy. Thanx for the better seat, the option to pick what T shirt, poster, ect. if i want to get one and being able to save some $$ instead of paying these greedy fuckers. Please don't use Livenation again...such rip off artists.

 

03/30/09 8:22 PM

Trent thank you for this explaination and for doing what you can to help/stop it. It has always burned me up how tickets prices skyrocket out of control!

"money makes the fucking world go round!"

Murph

 

03/31/09 12:33 PM

Damn it all - I'm not one of those in the lucky 10%. I don't know how I missed the pre-sale, but somehow I did. If someone here has two extra tickets to the Chicago show in May, I'd LOVE to buy them from you. I can't wait to see Trent bust his ass up there! smiling smiley

 

03/31/09 1:27 PM

Thank you for explaining the situation. I will be glad to get a ticket at any price.

Oh, and the scalpers who pay homeless people to wait in line for them.. geesh that's pretty fucking cold man. I wonder how much they give them? And I bet most of them don't give a dime to charity. Heartless

 

04/01/09 11:35 PM

i got my tickets...Frankly...not the best seats in the world...but im glad enough to be going to one NIN show in my lifetime and if anything..any empty seat closer to Trent shall be mine!!!

mwhaha. the finger smiley

 

04/02/09 8:55 PM

unfortunately, there are flaws with trents views. It's a brilliant idea, but I also agree with the article below



posted:
It almost sounds perfect until you realize you bought your ticket from a friend who had a credit card and you only had cash at the time. Or lets say, your credit card was nearly over the limit, you wanted to play it safe, so your friend buys it for you. Your friend doesn’t over charge you, he charges you the exact amount he paid for with his card. Regardless, you show up and get turned around by security. Your life sucks.



Another scenerio, lets say you happen to buy six tickets online. Your friends pay you in cash, the exact amount you bought them for. Now everyone has a different way of getting there. Everyone agrees to meet up inside the venue at some point. Your friends show up before you, they get denied cuz their name on their ID doesn’t match the tickets. You happen to be on your way, you’re stuck in traffic, you finally get there, and then your ticket is cancelled because your friends tried to get in before you.



Scenario #3, let’s say you’re a teenager. Your favorite band is Nine Inch Nails. Your mom or dad buys your ticket. -OR- You’re you at what ever age you are. You friend or relative knows how much you love Nine Inch Nails, so they let you know that they got you a ticket as a gift. You’re jumping up and down with joy. Then you get to the venue, let’s say it is your birthday, and the bouncers will not let you inside! Once again, the name doesn’t match! Your birthday is ruined. Then it starts to rain and you start singing “Down In It” because you realize that your life is exactly just that.



As much as I believe Trent Reznor is right 99.9% of the time, his method on fighting scalping is not flawless. It’s a damn good idea, but it’s too restrictive, and it could potentially dick over true fans as well. I apploud him for trying something unique, but I don’t know if he considered the pros/con.

-Effort Chicago

 

04/03/09 9:48 AM

jenhickey68 posted:
Thank you for explaining the situation. I will be glad to get a ticket at any price.

Oh, and the scalpers who pay homeless people to wait in line for them.. geesh that's pretty fucking cold man. I wonder how much they give them? And I bet most of them don't give a dime to charity. Heartless

Scalpers' "homeless employee" tactics are ignoble but not unethical necessarily. Say a scalper paid each homeless man 10 dollars to wait all night for him (and not alcohol or less than a dollar, etc), then the homeless man is getting more money than he would have for being in the same elements he would have been in anyway. The lack of cutting him in on the profits is no different than the myriads of lawn care places that hire high school kids at minimum wage is it? It's definitely calculating and self-serving to employ the homeless. but it could very well be a mutually beneficial relationship. It's certainly the least despicable thing that career scalpers do.

Thanks Trent for your insight and care for the fan base.

 

04/03/09 12:47 PM

Thought this was kind of interesting

MTS Centre implements system to stop scalpersBy: Alison Mayes

[www.winnipegfreepress.com]

2/04/2009 2:52 PM |
Print E–mail ShareThisTicketmaster will introduce a "paperless ticket" system for prime seats at the Oct. 12 Metallica concert at the MTS Centre, the ticketing company and arena announced Thursday.

The Winnipeg arena will be the first venue in Canada equipped with scanners to validate buyers' credit cards instead of paper tickets. The system is designed to thwart scalpers.

Every MTS Centre concert from Metallica forward will use the system to sell the best 20 per cent of seats.

"We¹re the first (in Canada) because we¹ve been really aggressive in getting Ticketmaster to help us come up with a solution (to combat) unauthorized reselling of prime tickets through the Internet," said Kevin Donnelly, senior vice-president and general manager of the MTS Centre.

"We want to control the best seats in the house in a manner that the buyer is the user."

When Metallica tickets go on sale Saturday, the best 20 per cent of available seats will be sold as paperless tickets by phone and online.

An "electronic ticket" is registered on the buyer¹s credit card. When the buyer enters the concert, he or she will have to swipe the credit card through a scanner to obtain entry. A chit will be printed to show the seat number and permit the ticket holder to go in and out.

If four tickets have been purchased, the credit card must be swiped four times.

Although Ticketmaster said in a news release that photo I.D. would have to be shown as well, Donnelly said that is not correct, and only the credit card is needed.

In situations where a parent buys tickets for a teen, a ticket is bought as a gift, or a substitute is attending in place of a patron who is sick, he said the credit card that was used for the purchase should be borrowed for the evening so it can be swiped.

"(The system) does have these limitations to it," he said. "We've decided the pros far outweigh the cons."

He said customer-service staff will be on hand at concerts to deal with any issues that arise -- for example, a stolen or lost credit card -- on a case-by-case basis.

"We¹re not trying to inconvenience the fans. We're trying to put these tickets back in the hands of local people so they can get them at face value."

Patrons who want to pay cash and access the "paperless" seats can do so at the MTS Centre box office only. Those patrons will have to show photo I.D. both at the time of purchase and when they enter the concert.

There are no plans at present to use the system for Moose games or family events such as ice shows that are not prone to scalping, Donnelly said.

The new system will not change the fees charged by Ticketmaster.

The paperless technology was first introduced on Tom Waits' 2008 Glitter and Doom tour.

 

04/04/09 8:46 AM

pronography posted:
unfortunately, there are flaws with trents views. It's a brilliant idea, but I also agree with the article below



posted:
It almost sounds perfect until you realize you bought your ticket from a friend who had a credit card and you only had cash at the time. Or lets say, your credit card was nearly over the limit, you wanted to play it safe, so your friend buys it for you. Your friend doesn’t over charge you, he charges you the exact amount he paid for with his card. Regardless, you show up and get turned around by security. Your life sucks.



Another scenerio, lets say you happen to buy six tickets online. Your friends pay you in cash, the exact amount you bought them for. Now everyone has a different way of getting there. Everyone agrees to meet up inside the venue at some point. Your friends show up before you, they get denied cuz their name on their ID doesn’t match the tickets. You happen to be on your way, you’re stuck in traffic, you finally get there, and then your ticket is cancelled because your friends tried to get in before you.



Scenario #3, let’s say you’re a teenager. Your favorite band is Nine Inch Nails. Your mom or dad buys your ticket. -OR- You’re you at what ever age you are. You friend or relative knows how much you love Nine Inch Nails, so they let you know that they got you a ticket as a gift. You’re jumping up and down with joy. Then you get to the venue, let’s say it is your birthday, and the bouncers will not let you inside! Once again, the name doesn’t match! Your birthday is ruined. Then it starts to rain and you start singing “Down In It” because you realize that your life is exactly just that.



As much as I believe Trent Reznor is right 99.9% of the time, his method on fighting scalping is not flawless. It’s a damn good idea, but it’s too restrictive, and it could potentially dick over true fans as well. I apploud him for trying something unique, but I don’t know if he considered the pros/con.

-Effort Chicago

I don't feel these scenarios really apply. The presale explicitly states that 1) only 2 tickets are available for each registered member 2) Photo ID and Credit card must be on hand during ticket pick up

If I were to buy a ticket or two for a friend using my NIN account I know I would have to be there to pick up the ticket(s) and give them to the party. A friend or relative would do that. After the tickets are picked up then you can give them to whomever you want. The "bouncers" or gate attnedants do not check the ID's against the tickets, it is the box office that checks the ID's and credit card against the tickets.

 

04/06/09 3:29 AM

i believe you're thinking of will call. the tickets ordered from live nation looks like an airline ticket. its huge and has your name printed on it. trent said that there would be a seperate line to get in with people checking IDs to match each ticket.

 

04/06/09 9:47 AM

I just bought in the registered users presale for 107 EURO including handling fees 2 tickets. On [www.worldticketshop.com] they're sold for 109 EURO a piece. Something's rotten...

 
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